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Customer Services Team Manager

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  • Posted By: NTRUST Recruitment Solutions
  • Address:
  • Contact: 01925 425995
  • Date Posted: 8th Oct 2008
  • Salary: £18-23k
  • Location: Fulwood
  • Reference Code: NTRMLW051
  • Views Since Posting: 123
  • Full Description:

    Our client has an immediate vacancy for a Team Manager. You will be responsible for managing a team of 15 Customer Service Advisors. Experience managing a team is essential. This is a full time, permanent position. Salary is negotiable based on experience.

    The Role:

    • Monitor behaviour and performance of team
    • Coach team members
    • Improve Customer Service
    • Ensure quality and HR procedures are adhered to at all times
    • Deliver exceptional customer service

    Experience/skills:

    • Managing a team
    • Working towards deadlines
    • Proven ability to hit KPIs
    • Excellent communication skills
    • Exceptional customer service skills

    We are looking to fill this vacancy immediately. Send your application today - begin your career tomorrow!

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