Our client has an immediate vacancy for a Team Manager. You will be responsible for managing a team of 15 Customer Service Advisors. Experience managing a team is essential. This is a full time, permanent position. Salary is negotiable based on experience.
The Role:
• Monitor behaviour and performance of team
• Coach team members
• Improve Customer Service
• Ensure quality and HR procedures are adhered to at all times
• Deliver exceptional customer service
Experience/skills:
• Managing a team
• Working towards deadlines
• Proven ability to hit KPIs
• Excellent communication skills
• Exceptional customer service skills
We are looking to fill this vacancy immediately. Send your application today - begin your career tomorrow!